topic Re: Deducted in Contracts & Billing

Deducted

farnaz1 — Mon, 13 Oct 2025 02:02:22 GMT

Why has £262.19 been taken from my bank account by EE?

Re: Deducted

Chris_B — Mon, 13 Oct 2025 07:20:05 GMT

@farnaz1 this public forum doesn’t have this information you will need to call customer support to enquire why you've been charged this.

Re: Deducted

Chris_S — Mon, 13 Oct 2025 07:39:47 GMT

Hi @farnaz1

I can imagine it's worrying when you receive a charge larger than you were expecting.

You can see a breakdown of your charges on your bill.

To view any of your latest monthly EE bills, including EE phone bills:

download or open the EE App
select Manage
select Billing

If you'd prefer to speak with a guide who can give you a breakdown, just contact us, then a guide can get access to your account and assess your bill.

Chris S