topic Re: Can I adjust my sim free contract phone in Contracts & Billing

Can I adjust my sim free contract phone

remo1 — Wed, 08 Oct 2025 14:48:46 GMT

Hey guys, quick question.
If i get a phone through EE finance where you can pay an upfront cost and then split the rest anywhere from 3 - 24 month payments, is that adustable?

eg: I choose a 24 month payment option, which is for example £25, then on month 9 for example i want to pay a chunk of money, eg £150 in order to reduce my monthly payments, or reduce the time of payments left. Is that flexability possible?

any help would be greatly appreciated, Thanks!

Re: Can I adjust my sim free contract phone

XRaySpeX — Wed, 08 Oct 2025 15:32:42 GMT

If you're paying for the phone on FlexPay you need call CS to make any extra payments. This is unlike your monthly airtime plan where where you can make any extra payments online at any time, thereby reducing your future bill(s).

Re: Can I adjust my sim free contract phone

Chris_B — Wed, 08 Oct 2025 17:12:48 GMT

@XRaySpeX That’s not a flex tariff that’s purchasing via the EE online store with no airtime contract.
Ie like THIS for the iPhone 17

@remo1 I don’t think that’s possible.

Re: Can I adjust my sim free contract phone

remo1 — Wed, 08 Oct 2025 17:25:22 GMT

@Chris_B thanks, is there an option to pay the remaining bill outright after a couple months?

Re: Can I adjust my sim free contract phone

Schockwave — Wed, 08 Oct 2025 17:29:10 GMT

@remo1 ,I would suggest speaking to customer service and they should be able to let you know.