topic Re: Why has EE drawn on a DD after I cancelled my account at the end of the contract in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Why-has-EE-drawn-on-a-DD-after-I-cancelled-my-account-at-the-end/m-p/1572780#M104637 <P>When did you move to GG? if it was on or after your normal billing date (about a week ago) your bill was already rendered &amp; the DD put in motion. You should be getting a final bill soon crediting you for the time after you left EE. Keep your DD live to receive it.</P> Mon, 06 Oct 2025 22:49:31 GMT XRaySpeX 2025-10-06T22:49:31Z Why has EE drawn on a DD after I cancelled my account at the end of the contract https://community.ee.co.uk/t5/Contracts-Billing/Why-has-EE-drawn-on-a-DD-after-I-cancelled-my-account-at-the-end/m-p/1572756#M104634 <P>I chose not to renew my contract. Got a pac and moved to giffgaff. Today EE has drawn its normally monthly DD from me. How do I get the funds back? I don't owe the company anything, they have taken money they are not due.</P> Mon, 06 Oct 2025 20:23:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-has-EE-drawn-on-a-DD-after-I-cancelled-my-account-at-the-end/m-p/1572756#M104634 Metrohound 2025-10-06T20:23:59Z Re: Why has EE drawn on a DD after I cancelled my account at the end of the contract https://community.ee.co.uk/t5/Contracts-Billing/Why-has-EE-drawn-on-a-DD-after-I-cancelled-my-account-at-the-end/m-p/1572780#M104637 <P>When did you move to GG? if it was on or after your normal billing date (about a week ago) your bill was already rendered &amp; the DD put in motion. You should be getting a final bill soon crediting you for the time after you left EE. Keep your DD live to receive it.</P> Mon, 06 Oct 2025 22:49:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Why-has-EE-drawn-on-a-DD-after-I-cancelled-my-account-at-the-end/m-p/1572780#M104637 XRaySpeX 2025-10-06T22:49:31Z