topic Re: Phone number in Contracts & Billing

Phone number

catalinmilan — Sun, 28 Sep 2025 17:10:37 GMT

My contract with EE has ended because I didn’t pay the bills on time, as I was forced to leave the UK for health reasons. If I pay that amount, will I get back the phone numbers I had, or is there no chance to continue using them

Re: Phone number

bristolian — Sun, 28 Sep 2025 17:25:10 GMT

If you have been disconnected for non-payment, I rather suspect your numbers are now in quarantine before they are ultimately released back for re-use.

Depending on the timescales involved, there may be a chance of recovery.

Re: Phone number

catalinmilan — Sun, 28 Sep 2025 17:41:00 GMT

After how long time will be release for re-use ?

Right now i still make payments. I need these numbers 😁 to many things i have to change if i don't get them back 🫣

Re: Phone number

Linzi_H — Mon, 29 Sep 2025 07:52:43 GMT

Hi @catalinmilan

We couldn't say for sure if you'd be able to get access to these numbers again. You'd need to settle any outstanding balance, and then discuss your options with our team directly.

Linzi