topic Re: About itemised usage of whole calls and data used in Contracts & Billing

About itemised usage of whole calls and data used

Syed_hyderali — Sun, 28 Sep 2025 16:55:57 GMT

How its possible that even after having so powerfull technological world EE shows me to get itemised call on 150 and so on.

May i know how could i get rid of it.

Re: About itemised usage of whole calls and data used

bristolian — Sun, 28 Sep 2025 17:21:15 GMT

Fully itemised billing is chargeable extra. This looks to me like you're trying to view an itemised bill without it being active.

The prompt is to contact CS to enable it - the clue is in the wording "to discuss pricing"

Re: About itemised usage of whole calls and data used

XRaySpeX — Sun, 28 Sep 2025 18:41:24 GMT

What you are looking at is your usage outside your plan, which will always be itemised as it would be charged to you. As it happens at this time it is empty.

You may order full Itemised Billing of all usage for £2.50 pm. It is not retrospective.

Re: About itemised usage of whole calls and data used

Syed_hyderali — Mon, 29 Sep 2025 07:17:21 GMT

If it is chargeable then I'll pay for it the document I very important for me just can you please help me with this how much I have to pay for it

Re: About itemised usage of whole calls and data used

bristolian — Mon, 29 Sep 2025 07:47:05 GMT

@Syed_hyderali wrote:
can you please help me with this how much I have to pay for it

The answer is in the post above yours. XRaySpeX advised of the £2.50/month cost at 7.41pm on 28th.

Itemised billing of all usage from now onwards, can be requested via CS on 150.