topic Re: A communication company! Yep, yet another dissatisfied and overcharged person in Contracts & Billing

A communication company! Yep, yet another dissatisfied and overcharged person

mrpaulbridge — Sun, 28 Sep 2025 08:59:33 GMT

Re: A communication company! Yep, yet another dissatisfied and overcharged person

Schockwave — Sun, 28 Sep 2025 09:09:20 GMT

Hello @mrpaulbridge ,

Welcome to the community,

Have you spoken to customer service to find out why you have been overcharged?

Have you actually looked at the breakdown of your bill to see what the extra charges are?

We have no account access here in this public forum and do not know who you are.

Re: A communication company! Yep, yet another dissatisfied and overcharged person

Northerner — Sun, 28 Sep 2025 09:09:26 GMT

Hi @mrpaulbridge

You have given no background information.

You can complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks

Re: A communication company! Yep, yet another dissatisfied and overcharged person

mrpaulbridge — Sun, 28 Sep 2025 10:01:33 GMT

Thanks for getting back to me. I eventually spoke to customer services.
Given the bad news that I have to pay £147 to get out of my massively
overpriced and very poor contract, oh dear. We live and learn, 2 mobile
contracts and a broadband contract to get out of ASAP! Thanks

Re: A communication company! Yep, yet another dissatisfied and overcharged person

garybs29 — Sun, 28 Sep 2025 10:09:35 GMT

So the subject linw should be "unhappy with what I agreed to" instead of overcharged, as usual