https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569611#M104390 <P>You could also obtain a Service Termination Authority Code (STAC for short) - get a PAYG SIM from another provider, and give the STAC to them.</P><P>Or write in to the CS complaints postal address giving your cancellation notice that way.</P> Fri, 26 Sep 2025 14:17:27 GMT bristolian 2025-09-26T14:17:27Z https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569538#M104385 <P>Hi All<BR /><BR />I had a sim only deal attached to my phone contract which is no longer required... I have tried following the process of calling to cancel this but every time i do, the call just cuts off after 10 minutes of being on hold. (Quite frustrating) Is there another way i can cancel this sim only deal as calling just doesn't seem to be working.<BR /><BR /><BR /></P> Fri, 26 Sep 2025 11:57:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569538#M104385 AshWoody 2025-09-26T11:57:25Z https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569553#M104386 <P>No, only by calling CS &amp; giving 30-days notice of cancellation.</P> Fri, 26 Sep 2025 12:16:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569553#M104386 XRaySpeX 2025-09-26T12:16:18Z https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569611#M104390 <P>You could also obtain a Service Termination Authority Code (STAC for short) - get a PAYG SIM from another provider, and give the STAC to them.</P><P>Or write in to the CS complaints postal address giving your cancellation notice that way.</P> Fri, 26 Sep 2025 14:17:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/Cancellation/m-p/1569611#M104390 bristolian 2025-09-26T14:17:27Z