https://community.ee.co.uk/t5/Contracts-Billing/change-DD-bank-details/m-p/1568851#M104330 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1566242">@asifpiracha</a>&nbsp;,</P><P>Welcome to the community,</P><P>You will have to ring customer service by pressing option 2 and speak to the billing department about this if you are unable to change your details yourself.</P> Wed, 24 Sep 2025 11:31:54 GMT Schockwave 2025-09-24T11:31:54Z https://community.ee.co.uk/t5/Contracts-Billing/change-DD-bank-details/m-p/1568799#M104325 <P>Hi ,</P> <P>EE account number *********&nbsp;</P> <P>&nbsp;</P> <P>As I changed the bank account I&nbsp; paid the latest bill by card and trying to update DD bank details , unfortunately the bill is still shown as unpaid and the system does not allow me to update them. Please let me know how I can do it.&nbsp; Whu the payment is not allocated against the invoice&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="asifpiracha_0-1758707430307.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/40253i10CD704BDDE9DC9D/image-size/medium?v=v2&amp;px=400" role="button" title="asifpiracha_0-1758707430307.png" alt="asifpiracha_0-1758707430307.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="asifpiracha_1-1758707571599.png"><img src="https://community.ee.co.uk/skins/images/47B6797D88059A82C794F6A0A6F012DD/responsive_peak/images/image_not_found.png" alt="asifpiracha_1-1758707571599.png" /></span></P> <P>&nbsp;</P> <P class="p1">[Mod edit - removed account number. Please do not post personal details in the community]</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 24 Sep 2025 10:03:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/change-DD-bank-details/m-p/1568799#M104325 asifpiracha 2025-09-24T10:03:59Z https://community.ee.co.uk/t5/Contracts-Billing/change-DD-bank-details/m-p/1568851#M104330 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1566242">@asifpiracha</a>&nbsp;,</P><P>Welcome to the community,</P><P>You will have to ring customer service by pressing option 2 and speak to the billing department about this if you are unable to change your details yourself.</P> Wed, 24 Sep 2025 11:31:54 GMT https://community.ee.co.uk/t5/Contracts-Billing/change-DD-bank-details/m-p/1568851#M104330 Schockwave 2025-09-24T11:31:54Z