topic Re: Spend Cap - cannot amend in Contracts & Billing

Spend Cap - cannot amend

RobP1983 — Mon, 22 Sep 2025 21:56:56 GMT

I am trying to adjust my spend cap, which is currently zero. I am abroad at the moment and texting SPEND CAP to 150 is not working and neither is clicking Manage within the App. Not the only problem I have had with EE and getting very frustrated and worried as I want to be able to make calls as my mum is in hospital.

Re: Spend Cap - cannot amend

Chris_S — Tue, 23 Sep 2025 07:26:50 GMT

Hi @RobP1983

I'm sorry to hear about your mum, It's understandable that you'd need contact with the hospital at all times.

If you have a pay monthly account, did you text ROAMING to 150 before travelling abroad?

Chris S