https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567558#M104248 <P>i defo will thanks for your help matt&nbsp;</P> Sun, 21 Sep 2025 19:57:48 GMT Den123 2025-09-21T19:57:48Z https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567523#M104246 <P>yes i was just trying to upgrade and thay said to me &nbsp;i got a ban spend how can that be as was going to upgrade on line but nothing happend and that told me to ring billing so i will do tommorw as i &nbsp;need to know what's going on &nbsp;is this normal&nbsp;</P> Sun, 21 Sep 2025 19:21:46 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567523#M104246 Den123 2025-09-21T19:21:46Z https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567530#M104247 <P>Its not a "ban" on spend or something that you 'get', BAN (Billing Account Number) Spend is the maximum amount of spend allowed on a monthly basis and is individual to each account.</P><P>Every account has one, but for some accounts it can be lower than others dependent on a variety of factors.</P><P>Your best bet is to get in touch with the billing team and they will have a look at if this can be reviewed.</P> Sun, 21 Sep 2025 19:29:41 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567530#M104247 Matt_124 2025-09-21T19:29:41Z https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567558#M104248 <P>i defo will thanks for your help matt&nbsp;</P> Sun, 21 Sep 2025 19:57:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-BAN-spend/m-p/1567558#M104248 Den123 2025-09-21T19:57:48Z