topic Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12 in Contracts & Billing

ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Thu, 18 Sep 2025 05:49:20 GMT

HI, THERE IS A OFFER OF £12 TO ADD ANOTHER SIM ONLY CONTRACT WHICH I WANT TO TAKE ADVANTAGE OF HOWEVER WHEN I ADD TO MY BASKET IT RETURNS TO ORIGINAL PRICE. IM WONDERING HOW I CAN TAKE ADVANTAGE OF THE OFFER?

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Ritu_D — Thu, 18 Sep 2025 07:46:50 GMT

Good morning @Lippychik

Thanks for reaching out here on the community.

Is the Sim only deal showing on the website? or is it an offer you have been sent?

Thanks

Ritu

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Thu, 18 Sep 2025 08:46:33 GMT

Showing on the website

Dx
Sent from my iPad

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Ritu_D — Thu, 18 Sep 2025 10:53:11 GMT

Thanks for confirming that @Lippychik

Could you just take a screenshot of the offer and send it over please.

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Thu, 18 Sep 2025 20:48:33 GMT

Hi,

Have sent the before you toggle the already with EE and after £18 to £12 sim only offer

Best wishes

Dawn

Sent from my iPad

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Michael_D — Fri, 19 Sep 2025 09:21:30 GMT

I'm not quite sure what you mean @Lippychik

If you can attach a screenshot of the offer, we can have a look. You'll need to login to the community itself and reply there to attach the picture, rather than replying to the email.

Michael

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Matt_124 — Fri, 19 Sep 2025 11:18:15 GMT

Is it this offer?

This is only when adding an additional SIM to your account, meaning you would be paying for it in addition to any other lines on your account.

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Fri, 19 Sep 2025 15:39:33 GMT

Yes that’s what I wanted ? I want a SIM card for my husband added to my account that he can transfer his number too

Dawn

Sent from my iPhone

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Matt_124 — Fri, 19 Sep 2025 17:15:43 GMT

If you have access to the EE App, try going to Shop > SIM > Add another SIM and this should bring up the options and allow you to purchase it.

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Sat, 20 Sep 2025 09:52:50 GMT

Do you mean both sim’s would use same number or two seperate numbers paid for by same account?

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Sat, 20 Sep 2025 09:54:14 GMT

Have tried again via add and still not giving me the offer price no matter what i do !

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Matt_124 — Sat, 20 Sep 2025 10:34:26 GMT

The offer on the left, 25GB for £12, what happens when you get to checkout?

Can you provide a screenshot of it showing incorrectly at that point? Be careful not to show any personal info.

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Lippychik — Sat, 20 Sep 2025 19:22:33 GMT

It wont let me add the order so i an unable to show you the checkout. But i am a EE customer, i have a EE PAYG contract that i have had for over a year

Re: ADD ANOTHER SIM ON THE OFFER PRICE OF £12

Matt_124 — Sat, 20 Sep 2025 21:04:28 GMT

Ah I see, that'll be why then.

PAYG is not a contract, unless you mean a 1 month rolling contract Pay Monthly SIM.

These are Pay Monthly offers and Multi-Line discount only applies for Pay Monthly accounts. PAYG accounts and Pay Monthly accounts don't mix.

If you wanted to get a Pay Monthly SIM from EE you would either need to use the pricing that is shown with the box unticked and order it on a separate account, or move to a Pay Monthly contract yourself to be eligible to add another SIM to the same account with the Pay Monthly Additional Line pricing.