topic Re: EE changed my plan and charges without my premission in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/EE-changed-my-plan-and-charges-without-my-premission/m-p/1564965#M104115 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4858005">@rozitakheradvar</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear that your bills have gone up unexpectedly, as this is never what we want to hear. You can check your bill in your EE app or your <A href="https://id.ee.co.uk/login" target="_blank">online account</A> or <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our team a call</A> to talk about this in more depth.</P> <P>Rach</P> Wed, 17 Sep 2025 08:11:39 GMT Rach_H 2025-09-17T08:11:39Z EE changed my plan and charges without my premission https://community.ee.co.uk/t5/Contracts-Billing/EE-changed-my-plan-and-charges-without-my-premission/m-p/1564926#M104114 <P>My EE plan ended in August.</P><P>I went to their office in May. They assured me that my plan and bill will remain the same if i don't do anything.</P><P>My monthly charges went from £12.42 to £17.21</P> Tue, 16 Sep 2025 23:05:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-changed-my-plan-and-charges-without-my-premission/m-p/1564926#M104114 rozitakheradvar 2025-09-16T23:05:47Z Re: EE changed my plan and charges without my premission https://community.ee.co.uk/t5/Contracts-Billing/EE-changed-my-plan-and-charges-without-my-premission/m-p/1564965#M104115 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4858005">@rozitakheradvar</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I'm sorry to hear that your bills have gone up unexpectedly, as this is never what we want to hear. You can check your bill in your EE app or your <A href="https://id.ee.co.uk/login" target="_blank">online account</A> or <A href="https://ee.co.uk/help/contact-ee" target="_blank">give our team a call</A> to talk about this in more depth.</P> <P>Rach</P> Wed, 17 Sep 2025 08:11:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-changed-my-plan-and-charges-without-my-premission/m-p/1564965#M104115 Rach_H 2025-09-17T08:11:39Z