Disconnected

Oggy007 — Tue, 16 Sep 2025 03:10:26 GMT

Hi I'm on a.oayment.plan.with EE i.made.the.paymsnt that I would.normaly make.connie.who i.spoke.to.at ee said.what she can.do.is take.my.payment now.reconect.me and.on the 23of.seotember which is a few.days away if I pay half they will cover the.other half.she.put it all.in writing on my account but now.i have been disconnected and my account is.with collections what can I do.i need.my broadband.in an emergency as my mobile hasn't been working properly so.i.do calls via broadband as my house phone.hasnt been working for over 3.weeks can some.one help plz thanks

Re: Disconnected

Linzi_H — Tue, 16 Sep 2025 07:14:15 GMT

Hi @Oggy007

The best thing to do is call our team directly so they can review your account. I'm confident that if an agreement has been made, the team will be able to get this resolved.

Linzi

topic Re: Disconnected in Contracts & Billing

Disconnected

Re: Disconnected