https://community.ee.co.uk/t5/Contracts-Billing/Payment-Flex-plan/m-p/1563803#M104001 <P>I contact the EE support last month because I would like to change my debit direct so the agent told me that was done but this month the payment did not come through again so I have try to contact again the EE support but now they said I have to call to solve the problem!! So I want to make the payment by myself but when I tried now I have to 2 months together (Sep and Oct already) is not making sense for me! If someone can call me or solve the problem for will be nice! Thanks&nbsp;</P> Sat, 13 Sep 2025 10:45:29 GMT ErikaBerga 2025-09-13T10:45:29Z https://community.ee.co.uk/t5/Contracts-Billing/Payment-Flex-plan/m-p/1563803#M104001 <P>I contact the EE support last month because I would like to change my debit direct so the agent told me that was done but this month the payment did not come through again so I have try to contact again the EE support but now they said I have to call to solve the problem!! So I want to make the payment by myself but when I tried now I have to 2 months together (Sep and Oct already) is not making sense for me! If someone can call me or solve the problem for will be nice! Thanks&nbsp;</P> Sat, 13 Sep 2025 10:45:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment-Flex-plan/m-p/1563803#M104001 ErikaBerga 2025-09-13T10:45:29Z https://community.ee.co.uk/t5/Contracts-Billing/Payment-Flex-plan/m-p/1563814#M104002 <P>No one will call you from this user discussion forum, you need to get in touch with CS <A href="https://ee.co.uk/help/contact-ee/account-billing/mobile-phone" target="_blank" rel="noopener">https://ee.co.uk/help/contact-ee/account-billing/mobile-phone</A></P><P>There is no account access on these forums.</P> Sat, 13 Sep 2025 11:51:54 GMT https://community.ee.co.uk/t5/Contracts-Billing/Payment-Flex-plan/m-p/1563814#M104002 Matt_124 2025-09-13T11:51:54Z