topic Re: Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this in Contracts & Billing

Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this

FACE1 — Sun, 07 Sep 2025 22:00:29 GMT

I'm wany cancel my ps5 bundle because I can't afford it

Re: Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this

Katie_B — Mon, 08 Sep 2025 07:07:00 GMT

Hello @FACE1.

Thanks for coming here.

If you are part way through your contract and outside your cooling off period please give us a call.

Our customer care team will do all they can to help and will provide you with all your available options.

Katie

Re: Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this

XRaySpeX — Mon, 08 Sep 2025 10:59:19 GMT

@FACE1 : If you are wanting to cease your contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this

FACE1 — Mon, 08 Sep 2025 18:14:47 GMT

Re: Re: I’ve just ordered a ps5 bundle now I’m regretting it can I cancel this

Rach_H — Tue, 09 Sep 2025 10:56:07 GMT

Hi @FACE1,

Welcome to the Community!

Are you looking to cancel your PS5 bundle?

Rach