topic Need to change my billing dates in Contracts & Billing

Need to change my billing dates

Vengfull — Sun, 07 Sep 2025 20:46:18 GMT

Hello,

I've recently been accepted for a contract sim only plan (finally!) but noticed that instead of the bill being £23 my first bill includes a £50 deposit etc, now I don't have any problems with the additional charges as its only a deposit and I assume later on down the line I'll be able to get that returned to me.

My issue is the billing dates, currently they appear to be set to the 12th of each month which is absolutely no good for me and will mean I'll always be late paying my bill or I'll be constantly limited or cut off!

I require my billing dates to be changed to the same date as when I get paid each month which is the 23rd of every month.

Would it please be possible to have the dates changed to reflect this?

Current due date: 12th monthly

Requested due date: 23rd monthly

This is greatly appreciated, thanks for your time regarding this annoying little issue!

Re: Need to change my billing dates

XRaySpeX — Sun, 07 Sep 2025 21:02:26 GMT

You can change your payment date under Bills & Payments > Manage Direct Debit.

Re: Need to change my billing dates

AMan991 — Wed, 11 Feb 2026 11:02:57 GMT

Hi good morning can you please change my billing date . Because my pay come last of each months .so please change my billing date . Last of month please 28 February. And all months of each change billing daye last of month

Re: Need to change my billing dates

Chris_S — Wed, 11 Feb 2026 12:35:16 GMT

Hi @AMan991

I'd recommend following @XRaySpeX's advice in the above post to amend your billing date.

Chris S