https://community.ee.co.uk/t5/Contracts-Billing/Pay-Monthly/m-p/1561074#M103606 <P>An upgrade, by definition, is a change of either equipment and/or payment plan whilst retaining your number as a matter of course. If you have a physical SIM, then an upgrade phone is supplied and you simply move your existing working SIM from your old phone to a new phone.</P><P>As regards the finance, the answer depends on which plan you have. EE's traditional contracts have no concept of paying off a device - you have one single monthly fee covering all your airtime and device repayments, which you agree to pay for at least the duration of your minimum term. Once that minimum-term has completed, you are free to choose one of several options, one of which is to change your plan to a SIM-only.</P><P>EE's newer FlexPay plans are structured as two independent &amp; separate contracts. You have a fixed-term finance loan for your device repayments and once that loan is repaid, the contract naturally ceases. You then have a standard 30day-notice airtime plan with a minimum-term - in a similar way to an 18/24month SIM-only plan. Once the minimum-term is complete, the exact same choices are available to you as with any other plan.</P> Wed, 03 Sep 2025 12:29:10 GMT bristolian 2025-09-03T12:29:10Z https://community.ee.co.uk/t5/Contracts-Billing/Pay-Monthly/m-p/1561070#M103605 <P>Hi, I’m an EE customer and interested in upgrading to Pay Monthly iPhone 16. I just wanted to check what happens to the monthly payments once the device is fully paid for? The payments for the phone should be completed in 2-3 years. I can’t seem to find any information on the EE site that could answer my query. Also, will my current number be transferred to the new device? Thanks!</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 03 Sep 2025 12:10:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/Pay-Monthly/m-p/1561070#M103605 Afriend 2025-09-03T12:10:55Z https://community.ee.co.uk/t5/Contracts-Billing/Pay-Monthly/m-p/1561074#M103606 <P>An upgrade, by definition, is a change of either equipment and/or payment plan whilst retaining your number as a matter of course. If you have a physical SIM, then an upgrade phone is supplied and you simply move your existing working SIM from your old phone to a new phone.</P><P>As regards the finance, the answer depends on which plan you have. EE's traditional contracts have no concept of paying off a device - you have one single monthly fee covering all your airtime and device repayments, which you agree to pay for at least the duration of your minimum term. Once that minimum-term has completed, you are free to choose one of several options, one of which is to change your plan to a SIM-only.</P><P>EE's newer FlexPay plans are structured as two independent &amp; separate contracts. You have a fixed-term finance loan for your device repayments and once that loan is repaid, the contract naturally ceases. You then have a standard 30day-notice airtime plan with a minimum-term - in a similar way to an 18/24month SIM-only plan. Once the minimum-term is complete, the exact same choices are available to you as with any other plan.</P> Wed, 03 Sep 2025 12:29:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Pay-Monthly/m-p/1561074#M103606 bristolian 2025-09-03T12:29:10Z