https://community.ee.co.uk/t5/Contracts-Billing/Mobile-insurance-documents/m-p/1560361#M103508 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4777758">@PG4747</a>&nbsp; The insurance information will be posted to you. &nbsp;<BR /><BR /></P><P>You’ve taken out a flex tariff the airtime part of that contract is 24 months the device contract is for 36 months.&nbsp;<BR /><BR /></P><P>Open the EE app and click manage then click billing, click see your plan bills and devices, ( it’s in yellow ) and scroll down&nbsp;</P> Sun, 31 Aug 2025 19:12:13 GMT Chris_B 2025-08-31T19:12:13Z https://community.ee.co.uk/t5/Contracts-Billing/Mobile-insurance-documents/m-p/1560337#M103507 <P>I was pressured in to taking out a new contract, after many satisfactory years with a SIM only contract. The contract is for 3 years with a Samsung A36 phone. The contract includes insurance and other optional benefits but I cannot find any documentation other than my proof of purchase. Can someone advise me as to how I can view my contract/insurance etc details, please?</P><P>Thank you,&nbsp; &nbsp;PG4747.</P> Sun, 31 Aug 2025 16:26:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Mobile-insurance-documents/m-p/1560337#M103507 PG4747 2025-08-31T16:26:14Z https://community.ee.co.uk/t5/Contracts-Billing/Mobile-insurance-documents/m-p/1560361#M103508 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4777758">@PG4747</a>&nbsp; The insurance information will be posted to you. &nbsp;<BR /><BR /></P><P>You’ve taken out a flex tariff the airtime part of that contract is 24 months the device contract is for 36 months.&nbsp;<BR /><BR /></P><P>Open the EE app and click manage then click billing, click see your plan bills and devices, ( it’s in yellow ) and scroll down&nbsp;</P> Sun, 31 Aug 2025 19:12:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Mobile-insurance-documents/m-p/1560361#M103508 Chris_B 2025-08-31T19:12:13Z