topic Re: Service restricted after payment plan in Contracts & Billing

Service restricted after payment plan

Liamdeez17 — Sat, 30 Aug 2025 13:05:04 GMT

i need help, i set up a payment plan and to stay connected the other day and for some reason my services have become restricted once more… yous havent even tried to take

[Mod edit - changed title after moving post to own thread]

Re: Service restricted after payment plan

Michael_D — Sat, 30 Aug 2025 13:43:33 GMT

Hi @Liamdeez17

Thanks for coming to the community.

We don't have access to your account here on the community to see what is happening with your promise to pay.

If you give our billing guides a call from another phone, they can access the account and see why the restriction has gone on.

Michael