topic Cancel in Contracts & Billing

Cancel

BNASHK — Tue, 26 Aug 2025 03:34:10 GMT

I’m moving out of the UK but I have 16months left on my sim only contract and I want to cancel but not keen on paying the early termination fee of the rest of the monthly payments. Anything that can be done ?

Re: Cancel

garybs29 — Tue, 26 Aug 2025 04:13:41 GMT

In short, no. You agreeed to a contract so will have to pay if ending it early. Why do you think you should get special treatment just because you're "not keen"?

Re: Cancel

Chris_S — Tue, 26 Aug 2025 07:33:12 GMT

Hi @BNASHK

Just to add to @garybs29's comment, you may find our remaining contract charges page useful to help you work out how much you'd need to pay to cancel your line early.

You can also give us a call and speak to a guide, who can give you a buy out figure.

Chris S

Re: Cancel

XRaySpeX — Tue, 26 Aug 2025 12:04:30 GMT

Yes, moderate your keenness. It just has to be paid. You contracted to pay it if you terminated early.

Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%. You can text INFO to 85075 to find out the exact figure as of now.