topic Re: Hi my bill is saying I have overdue payments in Contracts & Billing

Hi my bill is saying I have overdue payments

Alisondoc — Sun, 13 Nov 2022 19:50:46 GMT

Saying I have outstanding payments ? My bank car went out of date. So I went into store to pay bill and up grade my contract. Months payment was made same day as I got new contract and new card details were up to date. So could someone explain what's going on and why my account has been suspended?it has caused me atol of difficultys as I need my phone as part of work. If someone could get in touch asap about this so it can get resolved

Thanks

Alison

Re: Hi my bill is saying I have overdue payments

bristolian — Sun, 13 Nov 2022 20:03:39 GMT

There is no account access on this public forum and replies are by forum posts such as this.

You can contact EE C/S from any working phone using 0800 0798586

Re: Hi my bill is saying I have overdue payments

Malik28 — Mon, 25 Aug 2025 08:35:38 GMT

Hi i recently seen my account payment was stuck i dont now how its done … i seen and payed my payment as soon but they saying my account was suspended … how its happen?

Re: Hi my bill is saying I have overdue payments

Lesley_W — Mon, 25 Aug 2025 12:24:26 GMT

Hi @Malik28

Welcome to our community,

If you give our billing team a call, they can check this out for you.

Lesley