topic Re: Final bill & refund in Contracts & Billing

Final bill & refund

wy2k — Fri, 08 Aug 2025 20:18:35 GMT

Hello

So I left EE and started my new broadband service with sky on Tuesday 5th August.

My last bill was on the 24 July which covers 24 Jul - 23 Aug for £47, and has left my bank account this week.

So can I expect a refund and a closing account bill? When should this happen at the latest?

Thankyou

Re: Final bill & refund

XRaySpeX — Sat, 09 Aug 2025 00:06:08 GMT

Yes, at the latest on your next billing date of 24 Aug. but most likely within a week of you migrating to Sky.

Re: Final bill & refund

wy2k — Sat, 09 Aug 2025 03:37:54 GMT

Thankyou is it most likely going to arrive online or do they like to do the final bill by post only?

Re: Final bill & refund

XRaySpeX — Sat, 09 Aug 2025 05:13:18 GMT

Think it might come by post but it should still be available online.

Re: Final bill & refund

wy2k — Sat, 09 Aug 2025 17:30:17 GMT

Ok thankyou

Re: Final bill & refund

XRaySpeX — Sat, 09 Aug 2025 17:35:15 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Final bill & refund

wy2k — Sat, 09 Aug 2025 18:05:48 GMT

Well it isn't yet,but I trust your advice it will be but giving EE up to the end of the month,before I chase it more if I need to.

Re: Final bill & refund

XRaySpeX — Sat, 09 Aug 2025 18:31:27 GMT

I just meant your query. That's what we are here for addressing.

Re: Final bill & refund

wy2k — Sat, 09 Aug 2025 19:06:20 GMT

Oh well yes no more queries on the topic all being well. But no not sorted yet as enough time hasn't past yet allow my final bill to arrive (in a week or on 23rd) which is what I thought you was asking.