https://community.ee.co.uk/t5/Contracts-Billing/End-of-contract/m-p/1554349#M102961 <P>Your contract has not ended, the natural consequence of that would be your phone automatically being disconnected. You're probably thinking of your minimum-term, which is not the same thing.</P><P>EE's traditional contracts have no concept of paying off a phone, you agreed to pay your single monthly cost for at least the duration of your minimum-term, but ultimately until you give disconnection notice or explicitly request a change.</P><P>The newer FlexPay plans have two separate &amp; independent contracts - one fixed-term finance loan for your phone, and a minimum-term rolling payment for your airtime. The finance loan here is a fixed-term contract whose payments do cease when fully repaid.</P> Wed, 06 Aug 2025 17:05:08 GMT bristolian 2025-08-06T17:05:08Z https://community.ee.co.uk/t5/Contracts-Billing/End-of-contract/m-p/1554347#M102960 <P>My contract has ended. I am wondering does EE automatically reduce the bill as you have paid off the handset or do you need to contact them?.&nbsp;</P> Wed, 06 Aug 2025 16:59:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/End-of-contract/m-p/1554347#M102960 Harlosher 2025-08-06T16:59:12Z https://community.ee.co.uk/t5/Contracts-Billing/End-of-contract/m-p/1554349#M102961 <P>Your contract has not ended, the natural consequence of that would be your phone automatically being disconnected. You're probably thinking of your minimum-term, which is not the same thing.</P><P>EE's traditional contracts have no concept of paying off a phone, you agreed to pay your single monthly cost for at least the duration of your minimum-term, but ultimately until you give disconnection notice or explicitly request a change.</P><P>The newer FlexPay plans have two separate &amp; independent contracts - one fixed-term finance loan for your phone, and a minimum-term rolling payment for your airtime. The finance loan here is a fixed-term contract whose payments do cease when fully repaid.</P> Wed, 06 Aug 2025 17:05:08 GMT https://community.ee.co.uk/t5/Contracts-Billing/End-of-contract/m-p/1554349#M102961 bristolian 2025-08-06T17:05:08Z