https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1553192#M102802 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3689938">@Nserwaa</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>It sounds like the payment you tried to make hasn't completed successfully with us, so there's a good chance this is currently pending with your bank.&nbsp;</P> <P>You'll be best speaking to your bank directly about this, and they should be able to advise you of their timescales.</P> <P>Linzi&nbsp;</P> Sat, 02 Aug 2025 07:46:20 GMT Linzi_H 2025-08-02T07:46:20Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1553174#M102800 <P>I tried to make a payment for my bill but payment was reverted. When will I receive fund back in my bank account?&nbsp;</P> Sat, 02 Aug 2025 01:23:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1553174#M102800 Nserwaa 2025-08-02T01:23:28Z https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1553192#M102802 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3689938">@Nserwaa</a></SPAN>&nbsp;</P> <P>Welcome to the Community.&nbsp;</P> <P>It sounds like the payment you tried to make hasn't completed successfully with us, so there's a good chance this is currently pending with your bank.&nbsp;</P> <P>You'll be best speaking to your bank directly about this, and they should be able to advise you of their timescales.</P> <P>Linzi&nbsp;</P> Sat, 02 Aug 2025 07:46:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Refund/m-p/1553192#M102802 Linzi_H 2025-08-02T07:46:20Z