topic Re: This is becoming a joke in Contracts & Billing

This is becoming a joke

Kelsie95 — Wed, 30 Jul 2025 02:50:22 GMT

This new app is rubbish and absolutely hard to deal with and my phone signal is absolutely rubbish also I still can't make no phone calls or receive them I have very important people that need to get in contact with me and can't and this is the only way they can I very angry because this is and has been a battle on and off throughout my contract with you's and you guys keep saying your the best my backside your the best no where near what you saying and getting for my money I've been with you seen 2022

Re: This is becoming a joke

Chris_B — Wed, 30 Jul 2025 07:17:24 GMT

@Kelsie95 you do have the option to use Wi-Fi calling.

Re: This is becoming a joke

Lesley_W — Wed, 30 Jul 2025 09:53:57 GMT

Hi @Kelsie95

Thanks for coming to our community.

I'm sorry to read about your ongoing issues, did the team raise a complaint when you spoke to them?

Lesley