https://community.ee.co.uk/t5/Contracts-Billing/Billing-broadband/m-p/1551569#M102677 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1674362">@soph997</a>&nbsp;,</P><P>Welcome to the community,</P><P>Sorry this is not customer service, we have no account access and do not know who you are, you will have to speak to customer service about this if you want to know more.</P> Sun, 27 Jul 2025 12:03:09 GMT Schockwave 2025-07-27T12:03:09Z https://community.ee.co.uk/t5/Contracts-Billing/Billing-broadband/m-p/1551562#M102676 <P>I got charged for my broadband and then half hour later it got put back into my account. I’m very confused, does anyone know why this has happened?</P> Sun, 27 Jul 2025 11:52:32 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing-broadband/m-p/1551562#M102676 soph997 2025-07-27T11:52:32Z https://community.ee.co.uk/t5/Contracts-Billing/Billing-broadband/m-p/1551569#M102677 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1674362">@soph997</a>&nbsp;,</P><P>Welcome to the community,</P><P>Sorry this is not customer service, we have no account access and do not know who you are, you will have to speak to customer service about this if you want to know more.</P> Sun, 27 Jul 2025 12:03:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing-broadband/m-p/1551569#M102677 Schockwave 2025-07-27T12:03:09Z