I paid my bill on 16 July but EE r saying I haven’t paid

Johnboy6265 — Thu, 24 Jul 2025 13:06:34 GMT

I paid my bill on 16 July but you r saying I haven’t and I can’t phone out

Re: I paid my bill on 16 July but EE r saying I haven’t paid

Peter_W — Thu, 24 Jul 2025 15:36:26 GMT

Welcome to the EE Community 😊

We're currently investigating reports of issues impacting our services; we apologise for the inconvenience, and are posting any updates in this thread.

When it comes to your payments, what method was it you used for this?

If you pay by direct debit this will be taken 8 days from when your bill was produced, or just after if this falls on a weekend.

Peter

topic Re: I paid my bill on 16 July but EE r saying I haven’t paid in Contracts & Billing

I paid my bill on 16 July but EE r saying I haven’t paid

Re: I paid my bill on 16 July but EE r saying I haven’t paid