https://community.ee.co.uk/t5/Contracts-Billing/Message-from-ee/m-p/1550301#M102512 <P>There's been a few similar posts in recent weeks, but none have been followed up - so the outcome is not known. The intention of the message is usually to warn of excess chargeable usage.</P><P>In any case, it is potentially account-specific and only CS on 150 have access to your individual account to advise further.</P> Wed, 23 Jul 2025 22:05:44 GMT bristolian 2025-07-23T22:05:44Z https://community.ee.co.uk/t5/Contracts-Billing/Message-from-ee/m-p/1550294#M102510 <P>Hi from EE. Heads up - we've noticed your phone usage is higher than usual. If this continues, you might not be able to make calls or send texts. Please visit ee.co.uk/go/login or call 150 to check your balance or make a payment. Thanks.<BR /><BR /></P><P>hi all I have had this message tonight, what does it mean? Is it bad? I have an unlimited contract so I don’t understand why I have got this message, I have logged into my balance and have £0 on my calls and texts gone over so I’m really not sure and confused&nbsp;</P> Wed, 23 Jul 2025 20:50:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Message-from-ee/m-p/1550294#M102510 Jakester1 2025-07-23T20:50:09Z https://community.ee.co.uk/t5/Contracts-Billing/Message-from-ee/m-p/1550301#M102512 <P>There's been a few similar posts in recent weeks, but none have been followed up - so the outcome is not known. The intention of the message is usually to warn of excess chargeable usage.</P><P>In any case, it is potentially account-specific and only CS on 150 have access to your individual account to advise further.</P> Wed, 23 Jul 2025 22:05:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/Message-from-ee/m-p/1550301#M102512 bristolian 2025-07-23T22:05:44Z