https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549217#M102377 <P>You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 30 days before end of term. However if you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery &amp; then reorder what you really want.</P> Fri, 18 Jul 2025 20:56:53 GMT XRaySpeX 2025-07-18T20:56:53Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549207#M102375 <P>Before I activate my new phone can I change my sim plan as I had the plan with unlimited data and I didn’t mean to select unlimited data only unlimited text and &nbsp;calls&nbsp;</P> Fri, 18 Jul 2025 19:36:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549207#M102375 Loz245 2025-07-18T19:36:47Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549217#M102377 <P>You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 30 days before end of term. However if you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery &amp; then reorder what you really want.</P> Fri, 18 Jul 2025 20:56:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549217#M102377 XRaySpeX 2025-07-18T20:56:53Z https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549227#M102378 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4820557">@Loz245</a>&nbsp; You’ll be required to return the device under the 14 day cooling off period. &nbsp;You can’t just change the tariff now you have the device.&nbsp;</P> Fri, 18 Jul 2025 21:44:27 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-contract-phone-and-sim-plan/m-p/1549227#M102378 Chris_B 2025-07-18T21:44:27Z