topic Re: Forced to up grade sim plan in Contracts & Billing

Forced to up grade sim plan

Brendamay — Fri, 18 Jul 2025 07:52:39 GMT

After years of being on a simple but effective and inexpensive sim plan, I suddenly get a text message telling me it’s being discontinued and they (EE) are up grading me to a £16 a month sim plan ( it was £12)!!

Am extremely annoyed, why do EE treat us like this, good paying customers, I never ring up with complaints, I pay my bill every month and have been with EE for upteen years.

Now am paying more and on a 24 month contract again, disappointed with EE

Re: Forced to up grade sim plan

bristolian — Fri, 18 Jul 2025 08:52:17 GMT

Out of curiosity, how long out of your minimum-term are you? To ask a different way, when did you take out your current plan?

Re: Forced to up grade sim plan

Northerner — Fri, 18 Jul 2025 11:50:53 GMT

Hi @Brendamay

Same as this thread?

https://community.ee.co.uk/t5/Contracts-Billing/Out-of-contract/m-p/1548693

Thanks