Paid bill twice

Han34nah — Fri, 27 Jun 2025 12:37:19 GMT

Re: Paid bill twice

XRaySpeX — Fri, 27 Jun 2025 13:28:27 GMT

@Han34nah : Do you mean EE billed you twice or that you paid it twice by mistake?

Re: Paid bill twice

Peter_W — Fri, 27 Jun 2025 14:41:29 GMT

Welcome to the EE Community 😊

It would be good to know what exactly has happened here, like @XRaySpeX mentioned, but if it's a case of you making two payments there are a few options you can go for.

Any payments beyond your normal bill will go onto the account as a credit balance.

When your account is in credit you can either leave this in place to go towards future bills, or if you give our team a call they can help arrange for this to be refunded back to you.

Peter

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Paid bill twice

Re: Paid bill twice

Re: Paid bill twice