topic Re: How do I cancel my SIM cancellation? in Contracts & Billing

How do I cancel my SIM cancellation?

amcoops — Sun, 22 Jun 2025 16:20:44 GMT

I recently moved to Australia so I cancelled my UK SIM only contract. Due to a change or circumstances I'll be returning to the UK. How do I cancel the cancellation of my UK SIM from Australia?

Re: How do I cancel my SIM cancellation?

bristolian — Sun, 22 Jun 2025 16:31:56 GMT

EE-CS have access to your individual account.

They are on +44 7953 966150. I believe their current hours are 8am-9pm weekdays, 8-8 weekends.

Edited to clarify: This response presumes you are within the 30day notice period and your line has not yet been disconnected. If you have already served the 30day notice, then as per the intermediate reply - the cancellation is complete and there is nothing to cancel. You will just need to sign up again as a new customer.

Re: How do I cancel my SIM cancellation?

XRaySpeX — Sun, 22 Jun 2025 16:29:17 GMT

@amcoops : You were having to give 30 days notice to cancel your contract. Has it since been longer than that? If so, you can't get it back. Otherwise you'll need to phone CS.