topic Re: gift my phone/billing to member of the family without a change of number? in Contracts & Billing

gift my phone/billing to member of the family without a change of number?

Stan1955 — Thu, 19 Jun 2025 18:20:08 GMT

Can I pass my phone and billing to another member of my family and keep the number?

Re: gift my phone/billing to member of the family without a change of number?

XRaySpeX — Thu, 19 Jun 2025 18:47:10 GMT

@Stan1955 :

You can pass your phone to somebody else & they can stick their own SIM (& no.) in it. You'll retain your no. on your existing SIM.
As for paying bills, You can change the bank details to theirs in your EE a/c under Bills & Payments > Manage Direct Debit.

Re: gift my phone/billing to member of the family without a change of number?

Chris_B — Thu, 19 Jun 2025 19:47:52 GMT

@Stan1955 In doing a change of bank account you’ll still be liable for that contract as is still going to be in your name, it’s not a change of ownership. A change of ownership means someone else is going take responsibility for that contract and that also means the number associated with that contract. To request a charge of ownership you need to call customer support with this other person present as they will need to approve that request and also pass a credit check.

You can not move your number away from that contract in requesting this it’ll mean termination of that contract and will result in a request to pay off that contract.