https://community.ee.co.uk/t5/Contracts-Billing/Suspended-account/m-p/1540365#M101406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4797247">@Ferdy97</a></SPAN> You app may not have fully updated to show the debit yet.</P> <P>Could you try restarting your phone, then check the balance again please?</P> <P>Chris S</P> Wed, 11 Jun 2025 07:23:50 GMT Chris_S 2025-06-11T07:23:50Z https://community.ee.co.uk/t5/Contracts-Billing/Suspended-account/m-p/1540274#M101400 <P>I have received a notice that my account is suspended and my bill needs paying on my app. I’ve gone to pay but it’s then saying I’m all paid up, but my phones definitely disconnected as I can’t call anyone.&nbsp;</P> Tue, 10 Jun 2025 17:49:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Suspended-account/m-p/1540274#M101400 Ferdy97 2025-06-10T17:49:34Z https://community.ee.co.uk/t5/Contracts-Billing/Suspended-account/m-p/1540365#M101406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4797247">@Ferdy97</a></SPAN> You app may not have fully updated to show the debit yet.</P> <P>Could you try restarting your phone, then check the balance again please?</P> <P>Chris S</P> Wed, 11 Jun 2025 07:23:50 GMT https://community.ee.co.uk/t5/Contracts-Billing/Suspended-account/m-p/1540365#M101406 Chris_S 2025-06-11T07:23:50Z