topic Paper Bill request in Contracts & Billing

Paper Bill request

Danielaivana — Tue, 10 Jun 2025 14:53:55 GMT

Hi EE Team,

Hope this email finds you well.
I would like to request papel bill to be sent to my address, with more urgency my most recent bill to be sent via post.

My new updated address has been updated today on the my app hopefully this won’t cause any confusion.

Thanks and kind regards

Daniela

Re: Paper Bill request

XRaySpeX — Tue, 10 Jun 2025 15:54:59 GMT

@Danielaivana : You need to call CS to order paper billing @ £2.50 pm.

Re: Paper Bill request

Danielaivana — Tue, 10 Jun 2025 16:08:56 GMT

Hi,

Thanks for the reply, i’m unable to call 150 i’m abroad and added a spend cap as i was being charged roaming which i don’t need. This has led me to being blocked from contacting 150. Can you please get a customer service team to contact me urgently.

thanks

daniela

Re: Paper Bill request

XRaySpeX — Tue, 10 Jun 2025 16:26:11 GMT

No, I can't! This is a user discussion group & I'm just a user like you. No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.