https://community.ee.co.uk/t5/Contracts-Billing/Contract-Change/m-p/1539584#M101313 <P>Hi there my bill went up and i am nearly paying £120 a month for tv and broadband, it shows on the EE website that you are subject to a extra increase each April which is always stated however now in the small print it says there will also be a 5% charge to tv contracts aswell and addons online if you place a order, however my original contract i am sure never stated this in my original contract when i signed up and i am struggling to find it as i had it downloaded, i have put in a request to send me a copy, however if this 5% tv and addons package has been added to my bill when it is not in my original contract, can i leave penalty free as that would be a break in what was agreed?</P><P>I am finding the bill too expensive when i am now looking at just getting broadband only as its less than £30 on the same speed using the same fiber pole.</P> Sat, 07 Jun 2025 18:57:50 GMT Johngking 2025-06-07T18:57:50Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-Change/m-p/1539584#M101313 <P>Hi there my bill went up and i am nearly paying £120 a month for tv and broadband, it shows on the EE website that you are subject to a extra increase each April which is always stated however now in the small print it says there will also be a 5% charge to tv contracts aswell and addons online if you place a order, however my original contract i am sure never stated this in my original contract when i signed up and i am struggling to find it as i had it downloaded, i have put in a request to send me a copy, however if this 5% tv and addons package has been added to my bill when it is not in my original contract, can i leave penalty free as that would be a break in what was agreed?</P><P>I am finding the bill too expensive when i am now looking at just getting broadband only as its less than £30 on the same speed using the same fiber pole.</P> Sat, 07 Jun 2025 18:57:50 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-Change/m-p/1539584#M101313 Johngking 2025-06-07T18:57:50Z https://community.ee.co.uk/t5/Contracts-Billing/Contract-Change/m-p/1539681#M101329 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4565720">@Johngking</a></SPAN>&nbsp;</P> <P>You'll be able to see any of our <A href="https://ee.co.uk/help/terms-and-conditions" target="_blank">terms and conditions here on the EE Website</A>. These include any price increases. We'll contact you to let you know about any increase to your plans specifically. If you'd like us to take a look into your account, I recommend speaking with our <A href="https://ee.co.uk/contact-ee" target="_blank">Customer Support team</A>.</P> <P>Thanks</P> <P>Chris</P> Sun, 08 Jun 2025 10:54:22 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract-Change/m-p/1539681#M101329 Christopher_G 2025-06-08T10:54:22Z