topic Help in Contracts & Billing

Help

SarahBoyle7 — Mon, 26 May 2025 14:12:36 GMT

I am desperately trying to pay my bill. I have been disconnected because it hasn’t been paid. I have tried to pay by phone and online and it says it exceeds the amount so I keep trying and there is nothing I can do. I can’t seem to call because I have been disconnected

Re: Help

Northerner — Mon, 26 May 2025 14:43:31 GMT

Hi @SarahBoyle7

Have you tried chat via the EE app.

https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

You may need to go into store or use another phone to call EE. Other ways to pay are in the above link.

Thanks

Re: Help

Schockwave — Mon, 26 May 2025 15:12:04 GMT

@SarahBoyle7 have you tried here:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg