topic Re: I want to cancel sim plan only in Contracts & Billing

I want to cancel sim plan only

Baljeetsingh1 — Tue, 21 May 2024 01:48:49 GMT

Re: I want to cancel sim plan only

Leanne_T — Tue, 21 May 2024 07:14:27 GMT

Thanks for coming to the community.

If you would like to cancel your SIM Only contract, please call us on 150 and our mobile guides will help you with the cancellation.

Thanks 🙂

Leanne.

Re: I want to cancel sim plan only

XRaySpeX — Tue, 21 May 2024 13:49:35 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: I want to cancel sim plan only

Tehminarani — Sat, 06 Jul 2024 15:49:25 GMT

I want to cancel mine to im moving abroad I don’t need this plan anymore as I can’t afford it how can I cancel it?

Re: I want to cancel sim plan only

Christopher_G — Sun, 07 Jul 2024 06:58:15 GMT

Hi @Tehminarani

Welcome to the community.

If you speak with our Mobile Care team, they'll be able to check your account and put a cancellation notice in.

Chris

Re: I want to cancel sim plan only

santhiyavignesh — Sun, 13 Oct 2024 11:54:51 GMT

I need cancel my ee contract paln. Loss lot of money.. Worst plan every time direct debit my bank account last time not took my bank account why you penalty to me.that not my mistake.

Re: I want to cancel sim plan only

XRaySpeX — Sun, 13 Oct 2024 12:57:27 GMT

@santhiyavignesh : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: I want to cancel sim plan only

Plattj1 — Sat, 02 Nov 2024 22:37:46 GMT

please check if plan has cancelled

Re: I want to cancel sim plan only

XRaySpeX — Sat, 02 Nov 2024 22:39:31 GMT

@Plattj1 : We can't! This user discussion forum can have no access to your specific account. You need to raise this with CS.

Re: I want to cancel sim plan only

2514 — Sun, 25 May 2025 16:45:15 GMT

Yes

Re: I want to cancel sim plan only

2514 — Sun, 25 May 2025 16:46:35 GMT

Yes I want cancel

Re: I want to cancel sim plan only

2514 — Sun, 25 May 2025 18:36:53 GMT

My phone number **********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: I want to cancel sim plan only

XRaySpeX — Sun, 25 May 2025 17:48:07 GMT

@2514 : Read the Solution of this thread you've latched onto.

Re: I want to cancel sim plan only

Debbie_G — Mon, 26 May 2025 08:09:32 GMT

Hi @2514.

Welcome to the community.

If you would like to cancel your contract, please speak with our Mobile Care team, they'll be able to access your account and help you with this.

Debbie