topic Re: Bill in Contracts & Billing

Bill

sandziv — Tue, 20 May 2025 18:31:52 GMT

Hi.I cant see my bill .i resive my bill by email.i cant open my bill and see please help me

Re: Bill

Chris_B — Tue, 20 May 2025 18:58:22 GMT

@sandziv EE doesn’t send out bills via email. You can download load them via your account.

Re: Bill

Schockwave — Tue, 20 May 2025 20:21:48 GMT

@sandziv , you can see and download your bill using either the App or via website by logging into your account. You can see the bills by clicking on manage and then billing.

Re: Bill

sandziv — Tue, 20 May 2025 20:24:25 GMT

i try that still dont work it say try again the app doesnt work

Re: Bill

Schockwave — Tue, 20 May 2025 20:26:40 GMT

@sandziv , if the app is not working, I would ring customer service when opened and get them to refresh your account and then log-in again,.

Re: Bill

Leanne_T — Wed, 21 May 2025 08:03:02 GMT

Hi @sandziv

Thanks for coming here.

Can you log into the EE account online using a web browser and view the bills?

Speak soon.

Leanne.

Re: Bill

sandziv — Wed, 21 May 2025 08:05:24 GMT

Hi i still cant log in to my account please help me

Re: Bill

Leanne_T — Wed, 21 May 2025 08:07:55 GMT

If you are unable to log into the EE account online and the app @sandziv

Please call us on 150, and the team will get everything checked at our end for you and help you get access to the bills.

Leanne.