topic Re: Not showing my Subscription in Contracts & Billing

Not showing my Subscription

Diwash — Mon, 19 May 2025 19:48:43 GMT

i bought Sim and phone last year on contract

but Since some month i cannot see my subscription and i dont know how to pay

Re: Not showing my Subscription

XRaySpeX — Mon, 19 May 2025 19:50:26 GMT

@Diwash : Try using Fast Payment online to pay by UK bank card to avoid the EE a/c site & app. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Not showing my Subscription

Rach_H — Tue, 20 May 2025 07:54:46 GMT

Hi @Diwash,

Welcome to the Community!

I'm sorry to hear you're having trouble. Are you able to view your bills when you log in online, or are you having issues with both this and your app?

Rach