https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1532749#M100741 <P>Hi I’m looking to upgrade my phone I’ve tried afew times now but it’s not letting me and I don’t know why</P> Mon, 12 May 2025 13:27:03 GMT Dean158 2025-05-12T13:27:03Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1532749#M100741 <P>Hi I’m looking to upgrade my phone I’ve tried afew times now but it’s not letting me and I don’t know why</P> Mon, 12 May 2025 13:27:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1532749#M100741 Dean158 2025-05-12T13:27:03Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1532801#M100746 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4776975">@Dean158</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />How is it you are trying to upgrade and what exactly is happening when you try? If you text UP to 150 does the reply report you are all eligible to upgrade?&nbsp;<BR /><BR />Alex</P> Mon, 12 May 2025 15:33:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade/m-p/1532801#M100746 Alex_H 2025-05-12T15:33:39Z