https://community.ee.co.uk/t5/Contracts-Billing/what-a-useless-way-to-post/m-p/1529915#M100491 <P>Ask gemini. Avoid EE call service. After moving house ...Avoid EE call centers. I have been ask about my adress 10 times! 2 help desk staff! Useless.</P><P>Money black holes if you not paying attention or dont ask for repetitions. I mean: can you tell me that my bill is final? Really.</P><P>Like kindergarden.</P><P>Double billing or advance billings is common even with verbal confirmation.</P><P>Be aware! I am in this mess. From 150 a mounth I have jumped to 400.</P><P>Be really carrefull!</P><P>1 star as usual on trustpilot.No satisfaction, after 2 minutes you are in luck or looser depends of the staff taking your call.</P><P>Crap business only for profits.</P> Thu, 01 May 2025 23:08:55 GMT Zgabercea 2025-05-01T23:08:55Z https://community.ee.co.uk/t5/Contracts-Billing/what-a-useless-way-to-post/m-p/1529915#M100491 <P>Ask gemini. Avoid EE call service. After moving house ...Avoid EE call centers. I have been ask about my adress 10 times! 2 help desk staff! Useless.</P><P>Money black holes if you not paying attention or dont ask for repetitions. I mean: can you tell me that my bill is final? Really.</P><P>Like kindergarden.</P><P>Double billing or advance billings is common even with verbal confirmation.</P><P>Be aware! I am in this mess. From 150 a mounth I have jumped to 400.</P><P>Be really carrefull!</P><P>1 star as usual on trustpilot.No satisfaction, after 2 minutes you are in luck or looser depends of the staff taking your call.</P><P>Crap business only for profits.</P> Thu, 01 May 2025 23:08:55 GMT https://community.ee.co.uk/t5/Contracts-Billing/what-a-useless-way-to-post/m-p/1529915#M100491 Zgabercea 2025-05-01T23:08:55Z https://community.ee.co.uk/t5/Contracts-Billing/what-a-useless-way-to-post/m-p/1530009#M100498 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2879224">@Zgabercea</a></SPAN>&nbsp;</P> <P>All of <A href="https://ee.co.uk/why-ee/uk-call-centres" target="_blank">our call centres are based in UK &amp; Ireland</A>. This is a customer to customer forum. If you have a complaint about your plan or the service you've received, I recommend filling in <A href="https://ee.co.uk/help/contact-ee/complaint/complaint-form" target="_blank">this complaint form</A>. A dedicated team will look into it and contact you to discuss.</P> <P>Chris</P> Fri, 02 May 2025 09:14:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/what-a-useless-way-to-post/m-p/1530009#M100498 Christopher_G 2025-05-02T09:14:39Z