topic Re: Trade in discount 1 year shorter than contract in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Trade-in-discount-1-year-shorter-than-contract/m-p/1528692#M100362 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4765577">@Lynne254</a></SPAN>&nbsp;<BR /><BR />Welcome to the Community.&nbsp;<BR /><BR />When did you take out your airtime plan and start of discount?<BR /><BR />Standard trade in discount usually lasts the 24months length of a contract.&nbsp;<BR /><BR />If you're on a Flex plan the discount will be for the 2 years of the airtime. It's only the separate device contract that will be 3 years long- the total discount will still be the amount initially agreed.&nbsp;<BR /><BR />Ali</P> Mon, 28 Apr 2025 09:56:48 GMT Ali_A 2025-04-28T09:56:48Z Trade in discount 1 year shorter than contract https://community.ee.co.uk/t5/Contracts-Billing/Trade-in-discount-1-year-shorter-than-contract/m-p/1528620#M100348 <P>Text reveived to say trade in discount expired however still 1 year left on contract. This was not explained at time.&nbsp;</P><P>Options please?</P> Mon, 28 Apr 2025 07:11:09 GMT https://community.ee.co.uk/t5/Contracts-Billing/Trade-in-discount-1-year-shorter-than-contract/m-p/1528620#M100348 Lynne254 2025-04-28T07:11:09Z Re: Trade in discount 1 year shorter than contract https://community.ee.co.uk/t5/Contracts-Billing/Trade-in-discount-1-year-shorter-than-contract/m-p/1528692#M100362 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4765577">@Lynne254</a></SPAN>&nbsp;<BR /><BR />Welcome to the Community.&nbsp;<BR /><BR />When did you take out your airtime plan and start of discount?<BR /><BR />Standard trade in discount usually lasts the 24months length of a contract.&nbsp;<BR /><BR />If you're on a Flex plan the discount will be for the 2 years of the airtime. It's only the separate device contract that will be 3 years long- the total discount will still be the amount initially agreed.&nbsp;<BR /><BR />Ali</P> Mon, 28 Apr 2025 09:56:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Trade-in-discount-1-year-shorter-than-contract/m-p/1528692#M100362 Ali_A 2025-04-28T09:56:48Z