topic Re: Access to bills over 2 years old? in Contracts & Billing

Access to bills over 2 years old?

ok3443 — Tue, 10 Dec 2024 15:42:55 GMT

I need to view my bills from when I joined (2021) to present date. I can currently only view them up to 2 years ago. Please can someone guide me on this. Thank you

Re: Access to bills over 2 years old?

XRaySpeX — Tue, 10 Dec 2024 15:55:05 GMT

Call CS for re-issued bills for £2.55 pm.

Re: Access to bills over 2 years old?

Leanne_T — Tue, 10 Dec 2024 18:19:37 GMT

Hi there @ok3443

Thanks for coming to the community.

Please follow @XRaySpeX's advice and give us a call on 150, the team can help you with the bills you need 🙂

Thanks.

Leanne.

Re: Access to bills over 2 years old?

Mynewmini9876 — Thu, 17 Apr 2025 12:32:24 GMT

Can you please send me a bill from 2021 please

Re: Access to bills over 2 years old?

XRaySpeX — Thu, 17 Apr 2025 13:18:17 GMT

@Mynewmini9876 : No, this user discussion forum. can't! This user discussion forum can have no access to your specific account. You need to raise this with CS.