topic Re: iPhone 18 pro max in Apple Devices

iPhone 18 pro max

Barl21 — Sun, 25 Oct 2026 14:10:37 GMT

I ordered the iPhone 18pro max glacier from the ee app on contract 2 days ago 23rd October I received the successful ee order email and then on the order tracking says your order is in hand but I’ve had nothing since then I paid £30 upfront fee I’m just wondering when I’m going to find out my expected or estimated delivery date

any info please

Re: iPhone 18 pro max

Miasm14 — Sun, 25 Oct 2026 14:42:53 GMT

I have experienced something similar. Ordered 18 pro max glacier 256gb on 16th Oct, when I placed the order it said usually dispatched in 21 days. On 21st Oct got an email saying your order is on track. Can anyone explain what this means please.

It is currently showing now usually dispatched to within 12 days.

I am finding this information out by going into my orders - track order - click on my order and scroll down.

Re: iPhone 18 pro max

Northerner — Sun, 25 Oct 2026 16:11:36 GMT

Hi @Barl21 @Miasm14

Checked EE order tracking, alternatively speak to EE CS on 150.

You're in the usual Apple new release backlog.

Thanks

Re: iPhone 18 pro max

Ritu_D — Mon, 26 Oct 2026 08:43:20 GMT

Hi @Miasm14

Welcome to the community.

I have taken a look on our stock, If you placed your order on the 16th October you are completely right the despatch was expected within 21 days.

Thanks

Ritu

Re: iPhone 18 pro max

Ritu_D — Mon, 26 Oct 2026 08:44:41 GMT

Hi @Barl21

Welcome to the community.

Please could you let me know what storage size you ordered and I will take a look at the expected delivery times for you.

Thanks

Ritu

Re: iPhone 18 pro max

Barl21 — Mon, 26 Oct 2026 08:55:56 GMT

256gb

thanks

Re: iPhone 18 pro max

Ritu_D — Mon, 26 Oct 2026 09:07:55 GMT

Thanks for coming back to me so quickly @Barl21

Orders placed on the 23rd for the iPhone 18 Pro Max 256gb Glacier are expected to be despatched within 7 days.

Thanks

Ritu