https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646858#M160394 <P><SPAN>My tracking number from my contract confirmation email is not working it’s saying when i try to track that something is not right and i cant track my phone order, however i’ve been charged Upfront Fee</SPAN></P> Mon, 19 Oct 2026 08:43:01 GMT Nifemii 2026-10-19T08:43:01Z https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646858#M160394 <P><SPAN>My tracking number from my contract confirmation email is not working it’s saying when i try to track that something is not right and i cant track my phone order, however i’ve been charged Upfront Fee</SPAN></P> Mon, 19 Oct 2026 08:43:01 GMT https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646858#M160394 Nifemii 2026-10-19T08:43:01Z https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646860#M160400 <P>Samee</P> Mon, 19 Oct 2026 08:44:24 GMT https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646860#M160400 Nifemii 2026-10-19T08:44:24Z https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646890#M160402 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5071141">@Nifemii</a></SPAN></P> <P>Welcome to the community.</P> <P>If the tracking is not working, please give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call and they can check the order for you.</P> <P>They'll make sure you have the correct order number, as if is the order number starting xko, it will not show the order details.</P> <P>Michael</P> Mon, 19 Oct 2026 10:59:43 GMT https://community.ee.co.uk/t5/Apple-Devices/cant-track-my-order/m-p/1646890#M160402 Michael_D 2026-10-19T10:59:43Z