https://community.ee.co.uk/t5/Apple-Devices/Upgrade-on-phone/m-p/1643574#M160125 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4922127">@Sellsy81</a>&nbsp; If the phone went back to EE you’re put back on the old sim only contract. And the new contract void, &nbsp; Give customer support a call about this. &nbsp; It also depends on your billing cycle as the bill could have been raised before the device was returned back to EE.&nbsp;</P> Fri, 02 Oct 2026 07:16:24 GMT Chris_B 2026-10-02T07:16:24Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-on-phone/m-p/1643570#M160124 <P>I only took out sim pay monthly was 27.50 a month after few months I wanted phone so went for iPhone 17 pro max was 88.00 a month contract started 19 August phone came but wasn't in and dpd sent back to ee and they ended contract 19 September but saying I got pay the 88.00 when I was paying 27.50&nbsp;</P> Fri, 02 Oct 2026 04:43:28 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-on-phone/m-p/1643570#M160124 Sellsy81 2026-10-02T04:43:28Z https://community.ee.co.uk/t5/Apple-Devices/Upgrade-on-phone/m-p/1643574#M160125 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4922127">@Sellsy81</a>&nbsp; If the phone went back to EE you’re put back on the old sim only contract. And the new contract void, &nbsp; Give customer support a call about this. &nbsp; It also depends on your billing cycle as the bill could have been raised before the device was returned back to EE.&nbsp;</P> Fri, 02 Oct 2026 07:16:24 GMT https://community.ee.co.uk/t5/Apple-Devices/Upgrade-on-phone/m-p/1643574#M160125 Chris_B 2026-10-02T07:16:24Z