https://community.ee.co.uk/t5/Apple-Devices/Can-t-get-a-replacement-phone/m-p/1642787#M160102 <P>Hi I reported my iPhone 16 lost and a block was placed on the phone, I found the phone and the block was removed. My screen needs fixing by Apple through AppleCare+ but they are saying the phone is blacklisted through checkmend how long will the black list take to come off?</P> Tue, 29 Sep 2026 13:18:37 GMT Darrelliceton94 2026-09-29T13:18:37Z https://community.ee.co.uk/t5/Apple-Devices/Can-t-get-a-replacement-phone/m-p/1642787#M160102 <P>Hi I reported my iPhone 16 lost and a block was placed on the phone, I found the phone and the block was removed. My screen needs fixing by Apple through AppleCare+ but they are saying the phone is blacklisted through checkmend how long will the black list take to come off?</P> Tue, 29 Sep 2026 13:18:37 GMT https://community.ee.co.uk/t5/Apple-Devices/Can-t-get-a-replacement-phone/m-p/1642787#M160102 Darrelliceton94 2026-09-29T13:18:37Z https://community.ee.co.uk/t5/Apple-Devices/Can-t-get-a-replacement-phone/m-p/1642814#M160105 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5058504">@Darrelliceton94</a></SPAN>&nbsp;</P> <P>I can't say for sure how much of a delay there is on third party block checks updating, but we'd not expect this to be long.&nbsp;</P> <P>I'd recommend <A href="https://ee.co.uk/help/contact-ee/technical-support/mobile-phone" target="_blank">getting back in touch with our team</A> so we can check the right IMEI has definitely been unblocked here, and check everything is as it should be at our end.</P> <P>Peter&nbsp;</P> Tue, 29 Sep 2026 15:16:00 GMT https://community.ee.co.uk/t5/Apple-Devices/Can-t-get-a-replacement-phone/m-p/1642814#M160105 Peter_W 2026-09-29T15:16:00Z