topic Re: New iphone 16 cant make or recieve calls or texts in Apple Devices

New iphone 16 cant make or recieve calls or texts

Caroncats — Sat, 05 Sep 2026 07:44:57 GMT

Please can anyone help.

i got my new phone yesterday, i transfered everything from my old iphone to the new one, put the sin in my new one, i cannot make or receiece any calls or send or recieve texts. I cant even call EE or text for help. The wifi signal is there but the little signal sign tonthe left of it is jusy dots. Ill try to attach a photo.

thank you

Re: New iphone 16 cant make or recieve calls or texts

Caroncats — Sat, 05 Sep 2026 07:46:08 GMT

Sorry for the terrible spelling!!! Big thumbs!🤣

Re: New iphone 16 cant make or recieve calls or texts

Leanne_T — Sat, 05 Sep 2026 10:32:29 GMT

Hi there @Caroncats

Thanks for coming to the community.

Did your new iPhone 16 come with a new SIM card? If so, are you using the existing SIM?

Also. just to check does the SIM card work in your old phone?

Thanks 🙂

Leanne.