https://community.ee.co.uk/t5/Apple-Devices/Broken-screen-unable-to-use-my-phone/m-p/1630374#M159430 <P>I have recently broken my iPhone screen, I cannot unlock my phone at all. The screen has gone black and covered in lines and squares. Luckily, I ordered my upgrade before the phone was rendered useless. Is there any way of backing up my phone without needing access to it before transferring to a new device as I have recent photos from a trip I don't want to loose. Is a screen replacement my only option? Or could I get help from someone at EE store who can do this for me? TIA.&nbsp;</P> Wed, 22 Jul 2026 19:09:56 GMT Summer2001 2026-07-22T19:09:56Z https://community.ee.co.uk/t5/Apple-Devices/Broken-screen-unable-to-use-my-phone/m-p/1630374#M159430 <P>I have recently broken my iPhone screen, I cannot unlock my phone at all. The screen has gone black and covered in lines and squares. Luckily, I ordered my upgrade before the phone was rendered useless. Is there any way of backing up my phone without needing access to it before transferring to a new device as I have recent photos from a trip I don't want to loose. Is a screen replacement my only option? Or could I get help from someone at EE store who can do this for me? TIA.&nbsp;</P> Wed, 22 Jul 2026 19:09:56 GMT https://community.ee.co.uk/t5/Apple-Devices/Broken-screen-unable-to-use-my-phone/m-p/1630374#M159430 Summer2001 2026-07-22T19:09:56Z https://community.ee.co.uk/t5/Apple-Devices/Broken-screen-unable-to-use-my-phone/m-p/1630378#M159431 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2881789">@Summer2001</a>&nbsp; &nbsp;Your device should atomically back up to iCloud and provide you have iCloud Photos enabled in &nbsp;backups (it’s enabled by default ) then all you need to do is plug the device in to charge and everything will backup. &nbsp; You can check your backing by login to your apple account on that device. &nbsp; &nbsp;Or if you have iCloud online enabled you can use&nbsp;<A href="https://www.icloud.com" target="_blank">https://www.icloud.com</A>&nbsp;to login to your apple account. &nbsp;&nbsp;</P> Wed, 22 Jul 2026 19:34:22 GMT https://community.ee.co.uk/t5/Apple-Devices/Broken-screen-unable-to-use-my-phone/m-p/1630378#M159431 Chris_B 2026-07-22T19:34:22Z